About Us

Why We Exist

When someone dies, families need more than a process, they need people who care. Laurelo was born from a personal experience of just how hard probate can be, and how much kinder it should be. We set out to do things differently: putting families first, being transparent about costs, and guiding people through each stage with compassion. We don’t watch the clock, we listen, explain, and walk beside families until everything’s settled. That’s why we’re trusted nationwide for clear communication, fair pricing and exceptional service.

Our Mission

To change the way probate feels. 
We’re here to make it personal, compassionate and straightforward, supporting families through loss with guidance that goes beyond legal paperwork. Whether it’s an in-home visit, a 24/7 call, or a moment of reassurance, we believe small kindnesses make a big difference.

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WHO WE ARE

We’re an independent, family-run team with decades of combined experience across probate, law, bereavement support, client care, finance and operations.
What unites us isn’t our job titles, it’s our shared belief that grief deserves gentleness and that great client care starts with genuine empathy. The entire Laurelo team works to the same moral compass.
We look after our own team with the same care we give our families. Working in bereavement is emotional work, so wellbeing matters. Our two office dogs, Edie the Miniature Labradoodle and Elbie the Black Labrador, are part of that selected for their naturally affectionate natures and ability to lift moods when it’s needed most.

Our Promise

Families, not files – every case is personal.
Fixed Fees, agreed up front with no surprises.
In- person, home visit or virtual support, wherever you are.
24/7 availability, because grief doesn’t keep office hours.

Accessibility and Additional Support

If you or anyone involved in the estate has a disability, communication preference, accessibility requirement or simply needs a little extra support, please tell us. We’ll tailor the way we communicate wherever we reasonably can, so you feel informed and supported throughout the probate process.

Trusted & Accredited

Families trust Laurelo because we combine compassion with professional excellence.

We’re proud to be:

Best Funeral Supplier

Finalists of The Good Funeral Awards 2025

Authorised White Balloon Provider

Gold Partner to NARPO

(National Association of Retired Police Officers)

Supplier Member of NAFD

(National Association of Funeral Directors)

Funeral Suppliers Association

Associate Member of SAIF

(National Society of Allied and Independent Funeral Directors)

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      EXCELLENT  
   Based on 120 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Ian Stewart 
 
 
 
 Trustindex verifies that the original source of the review is Google. Following a bereavement, we contacted Laurelo for assistance with our probate application. The result was beyond all our expectations, a member of the team came to the house, walked us through the whole process step by step. Also answered any queries and offered guidance as we went through the various stages. They took all the drama out of it at a time when more drama was the last thing we needed. Thanks to Laurelo our Probate application was granted in under 6 weeks.
  
 
      Posted on Google  
   
   Karl Williamson 
 
 
 
 Trustindex verifies that the original source of the review is Google. My father passed in December and I was recommended Laurelo’s services. Right from the get go they were incredibly helpful, from the first in-person meeting to the very last email, the team at Laurelo did an amazing job. Everything was explained during the first meeting on how the process would go and all costs associated with the services, there were no surprises, no hidden costs or unexpected expenses. I would specially like to mention Lynn, her communication was on-point, she explained everything in great detail and ensured I understood all the processes that were occurring. She kept me up-to-date on everything and did an amazing job of supporting me through the entire process. I do not live in the U.K which added an extra complication to my situation but it did not stop the quality of service I received. Knowing I had an experienced team working with me during this challenging time was a great stress relief and I would highly recommend Laurelo if you require any probate services. Another thing to mention is that when I called after-hours on a weekend, it was the owner who answered the phone, which to me, shows the level of commitment to customer service and care they provide.
  
 
      Posted on Google  
   
   Clare Sanders 
 
 
 
 Trustindex verifies that the original source of the review is Google. Our family needed some independent advice and Paul was exremely helpful, professional and efficient. We found Laurelo to be really ethical and would highly recommend them.
  
 
      Posted on Google  
   
   Sian Rees 
 
 
 
 Trustindex verifies that the original source of the review is Google. Laurelo have been amazingly helpful. We had been contacted by heir hunters who have appointed a very unhelpful solicitor. We approached Paul Radcliffe of Laurelo for independent advice and are so pleased we did. Paul and his colleagues have been kind, professional and supportive. We now understand the process and our rights so much better. I recommend Laurelo unreservedly and would use them again for any legal work.  They had been highly recommended in the first place by a relative who had engaged them for a non estate related issue as they had been equally impressed.
  
 
      Posted on Google  
   
   Jackie Van der Brugge 
 
 
 
 Trustindex verifies that the original source of the review is Google. I highly recommend Laurelo Ltd for their support throughout the Probate process. Stef has been incredibly helpful and reassuring from start to finish. Nothing was ever too much trouble — she consistently went out of her way to answer any questions or resolve any issues, always responding promptly and with genuine care. Having this level of guidance made a difficult process far less stressful, and I wouldn’t hesitate to use their services again should the need arise.
  
 
      Posted on Google  
   
   Raymond Beuselinck 
 
 
 
 Trustindex verifies that the original source of the review is Google. The team at Laurelo provided a very efficient and friendly service, including a personal meeting to discuss all aspects of the process of applying for probate and covering all essential details of my father's estate. In my opinion their service was very good value and I would highly recommend them.
  
 
      Posted on Google  
   
   Tony Ward 
 
 
 
 Trustindex verifies that the original source of the review is Google. After the death of my father earlier in 2026 I was given Paul Radcliffe's number to get some advice about applying for probate. After an initial conversation with Paul and the advice I received my application was successful. Thank you.
  
 
      Posted on Google  
   
   b hurst 
 
 
 
 Trustindex verifies that the original source of the review is Google. I would like to express my sincere thanks to the team at Laurelo Solicitors, particularly Michael, for the advice and guidance he provided regarding my late mum’s probate. During what has been a very difficult and emotional time, Michael was professional, knowledgeable, compassionate, and patient. He took the time to explain everything clearly, answered all of my questions, and made the process feel much less overwhelming. His kindness and expertise were greatly appreciated, and I wouldn’t hesitate to recommend Laurelo Solicitors to anyone seeking probate or estate advice. Thank you again for your excellent service.
  
 
      Posted on Google  
   
   christina glavin 
 
 
 
 Trustindex verifies that the original source of the review is Google. We recently had the pleasure of meeting Paul.During what has been an emotional and difficult time, he instantly made us feel at ease. He was so genuine and honest with us as we discussed our case, We would 100% recommend Laurelo to anyone in need of help or even just a little advice. Paul is definitely one of the good guys out there and we wouldn't hesitate on calling on him again. Christina and Paul Glavin.
  
 
      Posted on Google  
   
   Sue Keating 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service, helpful and thorough.  While trying to sort out if I needed to go down the probate route when my husband died, they went through everything and explained clearly and simply.  This is a free service and I would highly recommend them.

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WORK WITH US…

We’re always looking for good people with a strong moral compass. If you’d like to register your interest in joining Laurelo, tell us a bit about yourself, what drives you and how you’d like to make a difference email us : info@laurelo.co.uk