About Laurelo
Our why – why we started
Following a negative probate experience with his own family our Founder committed to disrupting the way probate was administered for those looking for help. Laurelo is built on – families first, transparent costs and communicating clear processes; within a personal, face-to-face setting.
People, not billable time, is at the heart of everything we do.
We understand that grief and worry aren’t confined to 9-5, which is why we provide 24/7 support and engage with our families in person.
Our goal is to make probate as compassionate and straightforward as possible, walking families through the process step-by-step. This begins with, in-home meetings and continues with full, personalised support across a wide range of channels including a 24/7 adviceline.
who we are
We are independent with a very qualified leadership team of probate experts. Our people across operations, tech, admin, client services, finance, and growth are from very varied backgrounds – all of them bringing unique skills but a unified approach to managing grief and outstanding client care.
Working in bereavement means it is important that our team feel supported too. Our office dogs, Edie, the Miniature Labradoodle and Elbie, the Black Labrador were breeds selected for their loving, kind, caring, and instinctively compassionate nature. Our dogs are always around for a cuddle to help improve psychological well-being.
LAURELO PROBATE LATEST NEWS
Introducing “Laurelo Lift” – Wellness Sessions for Our Team
Our continued success and growth is thanks to the support and dedication of our team. Over the past few weeks, the team have had the chance to share some of their personal stories about working with bereaved families. The team's experiences have been invaluable,...
Families First…
When we say "Families First," we really mean it. It’s not just a slogan we toss around to sound good; it’s at the core of everything we do, with our clients and among ourselves. Working here means being part of a team that truly values people and strives to make a...
MEET THE TEAM: Zoë Hood
Meet Zoë Hood, our latest consultant who heads up probate in Devon and Cornwall. We grilled Zoë to find out some of her biggest, most important secrets to share with you... Meet Zoë: Q: What was your first car? And did you name it? A: A ford fiesta, it had TEA in the...