About Laurelo
Our why – why we started
Following a negative probate experience with his own family our Founder committed to disrupting the way probate was administered for those looking for help. Laurelo is built on – families first, transparent costs and communicating clear processes; within a personal, face-to-face setting.
People, not billable time, is at the heart of everything we do.
We understand that grief and worry aren’t confined to 9-5, which is why we provide 24/7 support and engage with our families in person.
Our goal is to make probate as compassionate and straightforward as possible, walking families through the process step-by-step. This begins with, in-home meetings and continues with full, personalised support across a wide range of channels including a 24/7 adviceline.
who we are
We are independent with a very qualified leadership team of probate experts. Our people across operations, tech, admin, client services, finance, and growth are from very varied backgrounds – all of them bringing unique skills but a unified approach to managing grief and outstanding client care.
Working in bereavement means it is important that our team feel supported too. Our office dogs, Edie, the Miniature Labradoodle and Elbie, the Black Labrador were breeds selected for their loving, kind, caring, and instinctively compassionate nature. Our dogs are always around for a cuddle to help improve psychological well-being.




LAURELO PROBATE LATEST NEWS
Striving for Gold: Compassionate Customer Care, the Laurelo Way
This is a nationally recognised framework, which hasn't yet been rolled out to the legal sector, that recognises organisations going above and beyond to ensure empathy, kindness, and dignity are at the heart of every client interaction, especially during times of...
Grief Is Now on the Curriculum, and It’s About Time
For years, conversations about grief have been hidden behind closed doors. For too many, the first time they learn about loss is when it arrives, very suddenly and really painfully. But now, that’s changing. And for very real and personal reasons, we’re...
Good Funeral Awards shortlist
Laurelo Nominated for ‘Best Funeral Support’ at the Good Funeral Awards 2025 We’re delighted to share that Laurelo has been nominated for 'Best Funeral Support' at this year’s Good Funeral Awards – a national recognition of those working to improve...
Here at Laurelo, we're committed to our clients and their path to probate
Here at Laurelo, we're committed to our clients and their path to probate
