ABOUT US

Our mission is to disrupt the probate industry by providing a personalised, compassionate, and transparent service that goes beyond legal processes. We strive to support and guide families through the challenging time of losing a loved one with care and empathy.

Our why – why we started

Following a negative probate experience with his own family our Founder committed to disrupting the way probate was administered for those looking for help. Laurelo is built on – families first, transparent costs and communicating clear processes; within a personal, face-to-face setting.

People, not billable time, is at the heart of everything we do. 

We understand that grief and worry aren’t confined to 9-5, which is why we provide 24/7 support and engage with our families in person.

Our goal is to make probate as compassionate and straightforward as possible, walking families through the process step-by-step. This begins with, in-home meetings and continues with full, personalised support across a wide range of channels including a 24/7 adviceline.

who we are

We are independent with a very qualified leadership team of probate experts. Our people across operations, tech, admin, client services, finance, and growth are from very varied backgrounds – all of them bringing unique skills but a unified approach to managing grief and outstanding client care.

Working in bereavement means it is important that our team feel supported too. Our office dogs, Edie, the Miniature Labradoodle and Elbie, the Black Labrador were breeds selected for their loving, kind, caring, and instinctively compassionate nature. Our dogs are always around for a cuddle to help improve psychological well-being.

PROBATE SERVICES LATEST NEWS

Case Study 13

Family Name:                 Phillips   Introducer:                     N/A   Location:                        Cornwall   Background My wife of 43 years sadly passed away after a short but strong battle with illness. The time leading up to her death and...

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Case Study 12

Case Study 12

Family Name:                 N/A   Introducer:                     Drew & Sons Funeral Directors   Location:                         Essex   Background We are a small funeral directors and recommend Laurelo to any of our families seeking help with probate...

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Patrick and Phillipa Vickery (Executor)

"When you lose a parent it’s an emotionally challenging time. Finding people to genuinely help with the mountain of subsequent issues is not easy. We dealt with Laurelo who took care of our Probate. Communicative and easy to talk to, Laurelo took away a bunch of stress and handled a complex estate excellently. I have no doubt that his experience has saved my family a significant tax burden."

C Hardman (Executor)

"Well informed, helpful and efficient throughout the whole probate journey. I was particularly impressed by the speed of response when I had questions"

V Garner (Executor)

"Thank you for dealing with the probate so efficiently. I would not hesitate to recommend your services in the future."

J Jackson (Executor)

"It has been my absolute pleasure to have met Michael and for him to act on my behalf, a wonderful, professional,  caring person whose services I would recommend to anyone."

Peter Nash/Paula Cranmer (Executors)

"I would recommend Laurelo to anyone who needs good and sensible advice about the probate process at a very reasonable price."

A Wilson (Executor)

"I wouldn't hesitate in recommending Laurelo in what, at the outset felt like a daunting task, but in reality once explained to us and the burden of completing the forms taken away and completed by a professional the process was seamless."

Lorri Turner Senior Manager (Herongate Wood)

“I have always found Michael at Laurelo to be engaging, honest and supportive of the customers needs. The offer of a home visit to see clients within their own familiar surroundings further supports this. I have no difficulty in recommending their services."

G Perrett Will Protect Ltd & Executor

“Michael's professionalism and knowledge of every aspect of probate is only matched by his sensitivity and patience. He instinctively knows what to say and when to say it and I am so grateful to him for helping me navigate the most difficult period of my life so far safe in the knowledge that I could simply "park" this part of the process and leave it with him to "sort out"."

K Whittle (Executor)

“They provided a professional and emphatic approach and took all the stress away from dealing with probate. Filing the forms very promptly and the whole process was dealt with in just over a month. I would highly recommend and I again thank them for their help."

Mr. A Browne (Executor)

The pricing point is good and in line with a few others, we found however for the service we received I do not think we could have put a price on it.

We would wholeheartedly recommend Michael and his team."

John F Smith (Executor)

“I was most satisfied with the service he provided, and his gentle and considerate manner was most comforting at a difficult time in my life."

Robert Evans (Executor)

“I just wanted to express my sincere thanks to Michael for the way in which he managed the probate arrangements at what was a very difficult time for myself and the family. Whilst always professional and efficient he was very sensitive and supportive - explaining things clearly and making the whole process (which was totally new to us) that much more straightforward. It took a load off our minds and he progressed things really quickly Thank you"

Here at Laurelo, we're committed to our clients and their path to probate

Here at Laurelo, we're committed to our clients and their path to probate