Introducer: The Wills Woman
Location: Kent
Background
I was so pleased to be introduced to Laurelo. Our first chat was well over an hour and a half and very much for meeting of minds. They came across as professional, experienced, caring and above all compassionate. Laurelo is clearly driven to do things differently with customer care and transparency at the forefront.
How Laurelo Helped
I saw that Laurelo were a cut above the rest from the start. They really took their time to help all clients that I have passed to them, and have achieved fantastic results in a very timely manner.
They’re true to their word, upfront and honest, true to their word and deliver first class service in a very selfless way. This is exactly what we need, so we don’t have to chase them or worry that the clients are being let down.
It’s fantastic to have a firm we can absolutely trust from start to finish and that clients will be dealt with sympathetically and professionally. We never hesitate to recommend them and they have never let us down.
Why They Were Different
We have tried using other solicitors for probate before, but whilst they are professional, they don’t have the compassion or the time to add the human touch. The fact that Paul visits clients personally and is involved every step makes a huge difference. He has helped clients without charge, after hours, and always responds on the same day.
Watch The Wills Woman speak to Laurelo Director, Emma and share why she loves working with Laurelo: https://youtu.be/sd_YcGLoxxc
“Laurelo are compassionate, caring, and cost-effective. When I pass their details on I can absolutely trust that clients will be well looked after.”
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