How we work hard to nurture a JUST and Compassionate Culture at Laurelo Probate

“In the fast-paced world of business, where efficiency and profit margins often take centre stage, it’s refreshing to find a company like Laurelo that places compassion and justice at the forefront of its culture”

A Personal Commitment to Change

Laurelo Probate was born out of a deeply personal commitment to make a difference. Our founder’s negative experience with probate within their own family led to a determination to disrupt the status quo. It was this commitment that set the foundation for our culture, where families always come first.

Families First

Our mantra is simple but powerful: “Families First.” We understand that when individuals are facing the complexities of probate, they need more than just legal expertise; they need empathy and support. Our team is dedicated to walking families through every step of the process, providing not only legal guidance but also a compassionate presence during a difficult time.

Transparent Costs

Justice begins with transparency. We firmly believe that families should have a clear understanding of the costs involved in probate. There are no hidden fees or surprise charges. We provide our clients with a detailed breakdown of costs from the outset, ensuring that they can make informed decisions without any financial stress.

Clear Communication

Effective communication is the cornerstone of any compassionate culture. We know that grief and worry don’t adhere to a 9-5 schedule. That’s why we offer 24/7 support and engage with our families in person. Whether it’s a late-night phone call or an in-home meeting, we’re there when our clients need us most. We communicate clearly and honestly, ensuring that our families always know what to expect.

Awards and Accreditations

Our commitment to justice and compassion has not gone unnoticed. Laurelo Probate has been honoured with two national industry awards, a testament to our dedication to excellence. We are also proud members of the National Association of Funeral Directors (NAFD), The Funeral Suppliers Association (FSA) and the National Society of Allied and Independent Funeral Directors (SAIF), further underlining our commitment to ethical standards and best practices in the industry.

In a world that can sometimes seem cold and impersonal, we stand as a shining example of a JUST and compassionate culture. We believe that justice begins with putting families first, providing transparent costs, and maintaining clear communication. Our commitment to these values has not only earned us recognition but, more importantly, the trust and gratitude of the families we serve.

If you or someone you know is navigating the challenging waters of probate, remember that Laurelo is here to provide not only legal expertise but also the warmth and understanding that every family deserves. Justice and compassion are not just buzzwords for us; they are the guiding principles that define who we are and what we do.

To understand more about Laurelo contact us on probate@laurelo.co.uk