Laurelo Wins BEST PROBATE LAW FIRM (small) at the 2023 PROBIES!
Independent family-owned Probate specialists honoured as ‘small but mighty’ at The Probate Research Awards
Specialist probate company Laurelo has been announced as the winner of ‘Best Probate Law Firm’ (small) at the fifth annual UK Probate Research Awards held in Westminster, London.
The award is yet another huge milestone for the close knit, family-run firm, and testament to the outstanding levels of service and family-centred customer care they are proud to provide to clients.
Laurelo Founder & CEO Michael Roughan comments:
“We are so proud to have won this award against such strong competition. This clearly shows that the face to face, 24/7 hand holding service we offer our clients works. Making a grieving family’s life easier during the probate journey is what really matters to us. We will not rest on our laurels and will continue to improve on our service offering, We look forward to using this win to help more families.”
Laurelo won The Best Probate Law Firm category dedicated to firms with less than 50 employees. Those shortlisted were assessed as industry leaders, and experts in their field who clearly demonstrate excellent customer service.
The judges picked Laurelo and described them as: “Small but mighty; a refreshing entry with client care at the centre of everything they do”. They went on to comment, “Despite their size they have built a solid reputation and deserve to have another award added to their belts.”
Using this national award win alongside their existing accolade from the 2022 British Wills & Probate Awards as “Best Probate Provider (South)” Laurelo plan to double down on their commitment to providing grieving families with an understanding, transparent, caring, and personal probate service.
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Patrick and Phillipa Vickery (Executor)
"When you lose a parent it’s an emotionally challenging time. Finding people to genuinely help with the mountain of subsequent issues is not easy. We dealt with Laurelo who took care of our Probate. Communicative and easy to talk to, Laurelo took away a bunch of stress and handled a complex estate excellently. I have no doubt that his experience has saved my family a significant tax burden."
C Hardman (Executor)
"Well informed, helpful and efficient throughout the whole probate journey. I was particularly impressed by the speed of response when I had questions"
V Garner (Executor)
"Thank you for dealing with the probate so efficiently. I would not hesitate to recommend your services in the future."
J Jackson (Executor)
"It has been my absolute pleasure to have met Michael and for him to act on my behalf, a wonderful, professional, caring person whose services I would recommend to anyone."
Peter Nash/Paula Cranmer (Executors)
"I would recommend Laurelo to anyone who needs good and sensible advice about the probate process at a very reasonable price."
A Wilson (Executor)
"I wouldn't hesitate in recommending Laurelo in what, at the outset felt like a daunting task, but in reality once explained to us and the burden of completing the forms taken away and completed by a professional the process was seamless."
Lorri Turner Senior Manager (Herongate Wood)
“I have always found Michael at Laurelo to be engaging, honest and supportive of the customers needs. The offer of a home visit to see clients within their own familiar surroundings further supports this. I have no difficulty in recommending their services."
G Perrett Will Protect Ltd & Executor
“Michael's professionalism and knowledge of every aspect of probate is only matched by his sensitivity and patience. He instinctively knows what to say and when to say it and I am so grateful to him for helping me navigate the most difficult period of my life so far safe in the knowledge that I could simply "park" this part of the process and leave it with him to "sort out"."
K Whittle (Executor)
“They provided a professional and emphatic approach and took all the stress away from dealing with probate. Filing the forms very promptly and the whole process was dealt with in just over a month. I would highly recommend and I again thank them for their help."
Mr. A Browne (Executor)
“The pricing point is good and in line with a few others, we found however for the service we received I do not think we could have put a price on it.
We would wholeheartedly recommend Michael and his team."
John F Smith (Executor)
“I was most satisfied with the service he provided, and his gentle and considerate manner was most comforting at a difficult time in my life."
Robert Evans (Executor)
“I just wanted to express my sincere thanks to Michael for the way in which he managed the probate arrangements at what was a very difficult time for myself and the family. Whilst always professional and efficient he was very sensitive and supportive - explaining things clearly and making the whole process (which was totally new to us) that much more straightforward. It took a load off our minds and he progressed things really quickly Thank you"