Nurturing Trust Beyond Contracts with Laurelo Probate

Partnership Excellence: Why Laurelo Probate Chooses Trust Over Contracts

In our sectors, where precision and empathy are paramount, Laurelo stands out not only for its commitment to families but also for its unique approach to partnerships with our Introducers. We firmly believe that trust should be the cornerstone of any business relationship, which is why we don’t tie our introducers into a contract. Instead, we work tirelessly to continually impress our partners.

In this post, we delve into the reasons behind this decision and why it sets us apart.

  1. A Shared Ethos of Transparency and Compassion

Laurelo Probate was founded on the principles of family-first values, transparent costs, and clear communication. These principles extend beyond our client relationships and into our partnerships. By choosing not to impose contracts on our introducers, we signal our commitment to open and honest collaboration. This shared ethos creates a foundation of trust that underpins all our interactions.

  1. Flexibility and Adaptability

Contracts can be restrictive. They may set specific expectations that can hinder the organic growth of a partnership. We prefer to maintain flexibility to adapt and evolve our relationships based on the individual needs and preferences of our partners. This flexibility allows us to stay responsive in a dynamic industry.

  1. Fostering Long-Term Relationships

Our goal is not just to secure introducers but to build lasting, mutually beneficial relationships. Trust, respect, and a commitment to excellence are the pillars upon which such relationships are built. We don’t need to threaten our partners with legal action our ethos is to nurture trust beyond probate. By focusing on the value of our relationships rather than legal constraints, we create an environment where our partners feel valued and respected.

  1. The Power of Continuous Improvement

We don’t rest on our laurels (pun intended). We understand that excellence is not a one-time achievement but an ongoing journey. By continually impressing our partners, we challenge ourselves to innovate, improve, and exceed expectations. This drive for excellence benefits not only our partners but also the families we serve.

  1. Aligning with Our Core Values

At Laurelo, people matter more than billable time. Our decision not to enforce contracts aligns with this core value. It shows that we genuinely care about our partners’ success and well-being. This alignment fosters a sense of unity and purpose in our collaborations.

In conclusion, our choice to forgo contracts in favour of continually impressing our partners is a reflection of our commitment to trust, transparency, and excellence. We believe that strong partnerships are built on a foundation of mutual respect and shared values. By upholding these principles, we not only distinguish ourselves in the legal and death sectors but also ensure that our families receive the compassionate and straightforward support they deserve.

We invite you to join us in this journey of trust and excellence. Together, we can make a meaningful difference in the lives of those who turn to Laurelo Probate for support.

No contracts, no legal threats and no nasty surprises, plus we win awards, consistently receive excellent reviews and we run an operation based on integrity, compassion and trust.

To find out more about becoming an introducer to Laurelo please register your details here:





Spotlight on Paul Radcliffe - Tell us more about... you interview with Probate Paul What was your first job? I worked in a video shop, yes to anyone under the age of 30 we used to have something called VHS Videos which were pre-DVD and pre-Netflix ha-ha. I worked part...

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Patrick and Phillipa Vickery (Executor)

"When you lose a parent it’s an emotionally challenging time. Finding people to genuinely help with the mountain of subsequent issues is not easy. We dealt with Laurelo who took care of our Probate. Communicative and easy to talk to, Laurelo took away a bunch of stress and handled a complex estate excellently. I have no doubt that his experience has saved my family a significant tax burden."

C Hardman (Executor)

"Well informed, helpful and efficient throughout the whole probate journey. I was particularly impressed by the speed of response when I had questions"

V Garner (Executor)

"Thank you for dealing with the probate so efficiently. I would not hesitate to recommend your services in the future."

J Jackson (Executor)

"It has been my absolute pleasure to have met Michael and for him to act on my behalf, a wonderful, professional,  caring person whose services I would recommend to anyone."

Peter Nash/Paula Cranmer (Executors)

"I would recommend Laurelo to anyone who needs good and sensible advice about the probate process at a very reasonable price."

A Wilson (Executor)

"I wouldn't hesitate in recommending Laurelo in what, at the outset felt like a daunting task, but in reality once explained to us and the burden of completing the forms taken away and completed by a professional the process was seamless."

Lorri Turner Senior Manager (Herongate Wood)

“I have always found Michael at Laurelo to be engaging, honest and supportive of the customers needs. The offer of a home visit to see clients within their own familiar surroundings further supports this. I have no difficulty in recommending their services."

G Perrett Will Protect Ltd & Executor

“Michael's professionalism and knowledge of every aspect of probate is only matched by his sensitivity and patience. He instinctively knows what to say and when to say it and I am so grateful to him for helping me navigate the most difficult period of my life so far safe in the knowledge that I could simply "park" this part of the process and leave it with him to "sort out"."

K Whittle (Executor)

“They provided a professional and emphatic approach and took all the stress away from dealing with probate. Filing the forms very promptly and the whole process was dealt with in just over a month. I would highly recommend and I again thank them for their help."

Mr. A Browne (Executor)

The pricing point is good and in line with a few others, we found however for the service we received I do not think we could have put a price on it.

We would wholeheartedly recommend Michael and his team."

John F Smith (Executor)

“I was most satisfied with the service he provided, and his gentle and considerate manner was most comforting at a difficult time in my life."

Robert Evans (Executor)

“I just wanted to express my sincere thanks to Michael for the way in which he managed the probate arrangements at what was a very difficult time for myself and the family. Whilst always professional and efficient he was very sensitive and supportive - explaining things clearly and making the whole process (which was totally new to us) that much more straightforward. It took a load off our minds and he progressed things really quickly Thank you"

Here at Laurelo, we're committed to our clients and their path to probate

Here at Laurelo, we're committed to our clients and their path to probate