We’ve Done It… Laurelo Achieves Compassionate Care Gold Award
We’re incredibly proud to share that Laurelo has been awarded the Compassionate Customer Care – Gold Award, a national benchmark developed by Hospice UK.
This award is further validation that our people-first approach isn’t just lip service. It’s how we operate every single day: in families kitchens at 8pm, around hospital beds, and after long drives to families who have no one else to guide them.
Gold tells our introducers and partners exactly what our families already know: Care is at our core.
Recent Posts
9 March 2026
When Experience Doesn’t Prepare You – A Retired Police Officer’s Experience of Probate Support
GJ served in Thames Valley Police for more than 30 years. He's dealt with crisis and handled pressure, and he's...
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9 March 2026
Funeral Planning – How To Start The Conversation About Your Own Goodbye
There’s something oddly powerful about planning a send-off. Recently, after organising my brother’s goodbye, we made a very conscious decision:...
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19 February 2026
Can You Die Of A Broken Heart?
Understanding Loss Of A Partner, The Widowhood Effect and How Probate Support Can Help When one partner dies, families sometimes...
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19 February 2026
How To Spot An Original Will
When someone dies, one of the first questions we ask is: Is there a Will? And if so, do you...
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19 February 2026
Paul Radcliffe on Dying for a Cuppa® – A Candid Conversation About Death, Support and Probate
Probate. Grief. Human connection. On paper it can sound dry, but in practice, it’s visceral, emotional and deeply personal. That’s...
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10 February 2026
Putting Families First In Probate, Not Awards
After four years of wins and shortlists, we’re stepping back from awards this year... deliberately. Laurelo is established. We’re busy....
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