Laurelo is proud to be accepted as a member of The National Association of Funeral Directors (NAFD), an inclusive and progressive voice for the funeral profession. Our NAFD membership complements our existing affiliation with The National Society of Allied and Independent Funeral Directors (SAIF) and aligns our shared values in delivering exemplary service and the very highest level of care.
It was following a negative probate experience with his own family that Laurelo’s Founder, Michael, committed to disrupting the way probate was administered for those looking for help. The morals of our business are based on our own ethics alongside those of our trade bodies. People are at the heart of everything we do, and we work to a strict code of conduct based on Integrity, Transparency, Openness and Confidentiality.
As a member of SAIF, we already also follow the Chartered Trading Standards Institute as an Alternative Dispute Resolution body. This means that, should it ever be required, we work with our trade body to resolve any disputes with families out of court. This gives them the confidence that any complaints will be handled professionally and fairly.
Working in the legal sector, yet mirroring the traditional values often found in Funeral Homes, we pride ourselves in delivering a fresh approach to the way probate is administered.
If you would like to learn more about working with us please complete the CONTACT US form which can be found here:
LAURELO PROBATE LATEST NEWS
Why We Supported The Good Goodbye Project
Changing the Conversation Around Death We’ve always believed that compassion should never be transactional especially when it comes to grief which is why we’re proud to have supported The Good Goodbye Project, a bold and beautiful initiative led by the...
Striving for Gold: Compassionate Customer Care, the Laurelo Way
This is a nationally recognised framework, which hasn't yet been rolled out to the legal sector, that recognises organisations going above and beyond to ensure empathy, kindness, and dignity are at the heart of every client interaction, especially during times of...
Grief Is Now on the Curriculum, and It’s About Time
For years, conversations about grief have been hidden behind closed doors. For too many, the first time they learn about loss is when it arrives, very suddenly and really painfully. But now, that’s changing. And for very real and personal reasons, we’re...
Here at Laurelo, we're committed to our clients and their path to probate
Here at Laurelo, we're committed to our clients and their path to probate
