Haley family, essex

Family Name: Haley

Location: Essex

Background

Losing my Grandad last year was very painful.  Although it wasn’t unexpected as he had been ill for some time, organising the funeral really took it out of my dad.  When the dust settled there was still a huge amount of work to be done.  It was only when my father spoke to an estate agent about putting my grandad’s house on the market that the word ‘probate’ popped up.   None of us had any experience of this and were equally baffled and anxious about the whole process.  

How Laurelo Helped

It’s no exaggeration when I say it felt like Laurelo was like our very own knight in shining armour.  They explained the process in very simple terms, whilst managing the full burden of work.  This ranged from completing forms, updating us on the progress of the application, and chasing to ensure the case was actioned.  They also offered practical advice on other matters that we had overlooked, like stopping my grandad’s pension and council tax payments and helping us redeem premium bonds.

Why They Were Different

Laurelo brought a sense of control when we thought we had none and we will be forever in their debt for simplifying what most people find a very daunting process and a difficult time in their lives.

Watch the video testimonial here: https://youtube.com/shorts/UnWuHFDjfJ4?feature=share 

“ Laurelo are superheroes in our minds”