Our why – why we started
Following a negative probate experience with his own family our Founder committed to disrupting the way probate was administered for those looking for help. Laurelo is built on – families first, transparent costs and communicating clear processes; within a personal, face-to-face setting.
People, not billable time, is at the heart of everything we do.
We understand that grief and worry aren’t confined to 9-5, which is why we provide 24/7 support and engage with our families in person.
Our goal is to make probate as compassionate and straightforward as possible, walking families through the process step-by-step. This begins with, in-home meetings and continues with full, personalised support across a wide range of channels including a 24/7 adviceline.
who we are
We are independent with a very qualified leadership team of probate experts. Our people across operations, tech, admin, client services, finance, and growth are from very varied backgrounds – all of them bringing unique skills but a unified approach to managing grief and outstanding client care.
Working in bereavement means it is important that our team feel supported too. Our office dogs, Edie, the Miniature Labradoodle and Elbie, the Black Labrador were breeds selected for their loving, kind, caring, and instinctively compassionate nature. Our dogs are always around for a cuddle to help improve psychological well-being.
PROBATE SERVICES LATEST NEWS
Upholding Ethical Standards in Probate
It is not unusual for a testator to be very private when it comes to drafting their will and may not advise any of their family members of their last wishes or even that they have written a will. When it comes to inheritance, disputes can and often do arise. A...
Case Study 13
Family Name: Phillips Introducer: N/A Location: Cornwall Background My wife of 43 years sadly passed away after a short but strong battle with illness. The time leading up to her death and...
Case Study 12
Family Name: N/A Introducer: Drew & Sons Funeral Directors Location: Essex Background We are a small funeral directors and recommend Laurelo to any of our families seeking help with probate...