About Laurelo
Our why – why we started
Following a negative probate experience with his own family our Founder committed to disrupting the way probate was administered for those looking for help. Laurelo is built on – families first, transparent costs and communicating clear processes; within a personal, face-to-face setting.
People, not billable time, is at the heart of everything we do.
We understand that grief and worry aren’t confined to 9-5, which is why we provide 24/7 support and engage with our families in person.
Our goal is to make probate as compassionate and straightforward as possible, walking families through the process step-by-step. This begins with, in-home meetings and continues with full, personalised support across a wide range of channels including a 24/7 adviceline.
who we are
We are independent with a very qualified leadership team of probate experts. Our people across operations, tech, admin, client services, finance, and growth are from very varied backgrounds – all of them bringing unique skills but a unified approach to managing grief and outstanding client care.
Working in bereavement means it is important that our team feel supported too. Our office dogs, Edie, the Miniature Labradoodle and Elbie, the Black Labrador were breeds selected for their loving, kind, caring, and instinctively compassionate nature. Our dogs are always around for a cuddle to help improve psychological well-being.
LAURELO PROBATE LATEST NEWS
JUST and Compassionate Culture at Laurelo Probate
How we work hard to nurture a JUST and Compassionate Culture at Laurelo Probate “In the fast-paced world of business, where efficiency and profit margins often take centre stage, it's refreshing to find a company like Laurelo that places compassion and justice at the...
Nurturing Trust Beyond Contracts with Laurelo Probate
Partnership Excellence: Why Laurelo Probate Chooses Trust Over Contracts In our sectors, where precision and empathy are paramount, Laurelo stands out not only for its commitment to families but also for its unique approach to partnerships with our Introducers. We...
Taylor Lucas Partnership, Staffordshire
Introducer: Taylor Lucas Partnership Location: Staffordshire Background I had met a member of Laurelo's team and was so impressed with their vision for the industry we care deeply about....