About Laurelo
Our why – why we started
Following a negative probate experience with his own family our Founder committed to disrupting the way probate was administered for those looking for help. Laurelo is built on – families first, transparent costs and communicating clear processes; within a personal, face-to-face setting.
People, not billable time, is at the heart of everything we do.
We understand that grief and worry aren’t confined to 9-5, which is why we provide 24/7 support and engage with our families in person.
Our goal is to make probate as compassionate and straightforward as possible, walking families through the process step-by-step. This begins with, in-home meetings and continues with full, personalised support across a wide range of channels including a 24/7 adviceline.
who we are
We are independent with a very qualified leadership team of probate experts. Our people across operations, tech, admin, client services, finance, and growth are from very varied backgrounds – all of them bringing unique skills but a unified approach to managing grief and outstanding client care.
Working in bereavement means it is important that our team feel supported too. Our office dogs, Edie, the Miniature Labradoodle and Elbie, the Black Labrador were breeds selected for their loving, kind, caring, and instinctively compassionate nature. Our dogs are always around for a cuddle to help improve psychological well-being.
LAURELO PROBATE LATEST NEWS
Drew & Son Funeral Directors, Essex
Introducer: Drew & Sons Funeral Directors Location: Essex Background We are a small funeral directors and recommend Laurelo to any of our families seeking help or advice with probate matters. How Laurelo Helped...
SJ Drury & Associates, lincoln
Introducer: Steve Drury Location: Lincolnshire Background I first contacted Laurelo on Linkedin and I certainly haven’t regretted it. We put a couple of cases through Laurelo and we were so impressed; as were our clients....
Carmen Cottingham – A New Chapter at Laurelo – Your path to probate
Carmen Cottingham, is one of the latest additions to our team. Carmen joined us in late 2023, bringing with her a vast wealth of experience and a deep commitment to our ethos of putting families first. Carmen's journey in the private client sector spans over 17 years,...