Case Study 2

Family Name                      N/A

Introducer                           Provira Ltd

Location                               UK Wide

Background

Provira provides loans to beneficiaries and executors of estates. Many of our clients are therefore also existing, past or future clients of Laurelo. We’ve worked very closely with them for a couple of years or so and they are our go-to firm whenever we need help, advice or guidance on anything probate related.

How Laurelo Helped

 Laurelo are just exceptional. Not only is their knowledge, experience and understanding of the sector second to none, but, perhaps even more importantly, they are always happy to help. We regularly ask for their input when we come across slightly unusual circumstances and they have never let us down.

They have a rare ability to simplify the complex and will take as much time as needed to talk us through all the aspects of a specific case. This has proved invaluable to our business by helping to ensure we are making the right decisions for all parties. Nothing is too much trouble for Laurelo, there is no such thing as a stupid question and they will always go above and beyond to ensure we fully understand any situation we encounter.

The value of their advice is off the charts, but incredibly, they have never charged us a penny. That’s just how they work, they build relationships with partner firms and customers, provide an incredible service and are 100% committed to the philosophy that this will generate success.

Why Laurelo Were Different

A genuine talent for explaining things in a simple, easy to understand manner without ignoring all aspects of the situation

When they talk about building relationships, going the extra mile, working for the benefit of their clients they absolutely mean this and do so every day. Incredible.

Quote

“Impossible to recommend Laurelo more highly. Incredible knowledge, incredible experience and an approach to relationship building and customer care that is unrivalled in the sector. They have added enormous value to our business and we very much look forward to working with them for years to come”.

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Family Name:                 Phillips   Introducer:                     N/A   Location:                        Cornwall   Background My wife of 43 years sadly passed away after a short but strong battle with illness. The time leading up to her death and...

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Case Study 12

Case Study 12

Family Name:                 N/A   Introducer:                     Drew & Sons Funeral Directors   Location:                         Essex   Background We are a small funeral directors and recommend Laurelo to any of our families seeking help with probate...

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Patrick and Phillipa Vickery (Executor)

"When you lose a parent it’s an emotionally challenging time. Finding people to genuinely help with the mountain of subsequent issues is not easy. We dealt with Laurelo who took care of our Probate. Communicative and easy to talk to, Laurelo took away a bunch of stress and handled a complex estate excellently. I have no doubt that his experience has saved my family a significant tax burden."

C Hardman (Executor)

"Well informed, helpful and efficient throughout the whole probate journey. I was particularly impressed by the speed of response when I had questions"

V Garner (Executor)

"Thank you for dealing with the probate so efficiently. I would not hesitate to recommend your services in the future."

J Jackson (Executor)

"It has been my absolute pleasure to have met Michael and for him to act on my behalf, a wonderful, professional,  caring person whose services I would recommend to anyone."

Peter Nash/Paula Cranmer (Executors)

"I would recommend Laurelo to anyone who needs good and sensible advice about the probate process at a very reasonable price."

A Wilson (Executor)

"I wouldn't hesitate in recommending Laurelo in what, at the outset felt like a daunting task, but in reality once explained to us and the burden of completing the forms taken away and completed by a professional the process was seamless."

Lorri Turner Senior Manager (Herongate Wood)

“I have always found Michael at Laurelo to be engaging, honest and supportive of the customers needs. The offer of a home visit to see clients within their own familiar surroundings further supports this. I have no difficulty in recommending their services."

G Perrett Will Protect Ltd & Executor

“Michael's professionalism and knowledge of every aspect of probate is only matched by his sensitivity and patience. He instinctively knows what to say and when to say it and I am so grateful to him for helping me navigate the most difficult period of my life so far safe in the knowledge that I could simply "park" this part of the process and leave it with him to "sort out"."

K Whittle (Executor)

“They provided a professional and emphatic approach and took all the stress away from dealing with probate. Filing the forms very promptly and the whole process was dealt with in just over a month. I would highly recommend and I again thank them for their help."

Mr. A Browne (Executor)

The pricing point is good and in line with a few others, we found however for the service we received I do not think we could have put a price on it.

We would wholeheartedly recommend Michael and his team."

John F Smith (Executor)

“I was most satisfied with the service he provided, and his gentle and considerate manner was most comforting at a difficult time in my life."

Robert Evans (Executor)

“I just wanted to express my sincere thanks to Michael for the way in which he managed the probate arrangements at what was a very difficult time for myself and the family. Whilst always professional and efficient he was very sensitive and supportive - explaining things clearly and making the whole process (which was totally new to us) that much more straightforward. It took a load off our minds and he progressed things really quickly Thank you"

Here at Laurelo, we're committed to our clients and their path to probate

Here at Laurelo, we're committed to our clients and their path to probate